Privacy Policy

Cantrai Technology Ltd. ("Cantrai," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in other ways. We are headquartered in Ontario, Canada, and comply with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario's applicable privacy laws.

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Contact information (name, email address, phone number, mailing address)
• Business information (company name, job title, industry)
• Account credentials (username, password)
• Payment information (processed through secure third-party payment processors)
• Communications you send to us (inquiries, support requests, feedback)
• Resume and application materials for job applicants

2.2 Automatically Collected Information

When you access our website, we may automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, referring URLs)
• Cookies and similar tracking technologies
• Geographic location (at the city or regional level)

We use the information we collect to:

• Provide, maintain, and improve our IT and cybersecurity services
• Process transactions and send related information
• Respond to your inquiries and provide customer support
• Send marketing communications (with your consent)
• Analyze usage patterns to enhance user experience
• Comply with legal obligations and protect our rights
• Detect, prevent, and address security threats and fraud
• Process job applications and manage employment relationships

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who perform services on our behalf (hosting, analytics, payment processing)
• Business Partners: Technology vendors and partners who help deliver our services
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have explicitly agreed to the disclosure

As a cybersecurity company, we implement industry-leading security measures to protect your personal information. These include encryption in transit and at rest, access controls, regular security assessments, and employee training. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer required, we securely destroy or anonymize it.

Under Canadian privacy law, you have the right to:

• Access your personal information held by us
• Request correction of inaccurate or incomplete information
• Withdraw consent for certain processing activities
• Request deletion of your personal information (subject to legal requirements)
• File a complaint with the Office of the Privacy Commissioner of Canada

To exercise these rights, please contact us using the information provided below.

We use cookies and similar technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: